Privacy Policy

Introduction

At Artisan Chocolate Creations, accessible through our website arjchocolate.co.uk, we are fully committed to protecting your privacy and handling your personal data securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, as well as your rights regarding your personal data. Our adherence to the Data Protection Act 2018, which is the UK’s implementation of the General Data Protection Regulation (GDPR), ensures we uphold your data privacy.

Information We Collect

We may collect information about you in a variety of ways, including information you provide directly to us, details obtained through your interactions with our website, and information collected through technological means. This includes but is not limited to, your name, postal address, email address, phone number, payment information, and any other information you give us. We also collect information such as your IP address, browser type, and operating system through cookies and similar technologies to enhance your experience on our site.

Use of Your Information

We use the information we collect about you to facilitate your use of our website, provide you with products and services, process your orders, and improve our service offerings. We may also use your information to notify you of upcoming promotions, events, or updates relevant to our website and services. Additionally, we may use your data to comply with applicable laws and regulations, and for any other lawful and legitimate business purposes.

Disclosure of Your Information

We do not sell, trade, rent, or otherwise share your personal information with third parties for their marketing purposes without your explicit consent. However, we may share information with vendors and service providers that assist with our operations, such as payment processing, email delivery, and marketing services. Furthermore, we may disclose your personal information if legally required to do so in order to comply with applicable laws, investigate or remedy potential violations of our policies, or protect the rights, property, and safety of others.

Data Security

We utilize a variety of security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include technological and physical protections in accordance with industry standards. Although we strive to protect your data, no data transmission over the internet can be guaranteed to be completely secure, and you acknowledge that you provide such data at your own risk.

Your Data Rights

As a user based in the UK, you have certain rights regarding your personal data under the GDPR. These rights include the right to access, rectify, erase, restrict processing, and object to the processing of your personal data. You may also have the right to data portability and to withdraw consent where the processing is based on consent. Should you wish to exercise any of these rights, please contact us directly at [email protected].

Third-Party Websites

Our website may contain links to third-party sites that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit from our website to understand their data collection and protection practices.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data handling practices, you may contact us at Artisan Chocolate Creations, 1026 North Park Street, Halifax, NS B3K 1E5, Canada, or via email at [email protected]. We are committed to resolving any queries or complaints you may have regarding the use of your personal data, and we strive to improve our practices based on your valuable feedback.