Privacy Policy

Introduction

This Privacy Policy explains how Artisan Chocolate Creations (arjchocolate.co.uk) collects, uses, and protects your information when you visit our website. We are committed to respecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

When you visit our website, we automatically collect certain non-personal information through standard web technologies. This includes:

• IP address and approximate location derived from it
• Browser type and version
• Operating system
• Pages viewed and time spent on the site
• Referring website or search term used to find our site

We do not collect names, email addresses, phone numbers, or any other personally identifiable information unless you voluntarily provide it through contact forms — and even then, such data is not stored in a database.

How We Use Information

The information we collect is used solely for the following purposes:

• To understand how visitors interact with our content
• To improve website performance and user experience
• To analyse traffic patterns and popular content
• To ensure the website functions correctly

We do not use your data for direct marketing, profiling, or automated decision-making. No personal data is sold or shared for commercial purposes beyond what is necessary for service operation.

Cookies and Tracking Technologies

We use cookies — small text files stored on your device — to enhance your browsing experience. These include:

• Essential cookies: necessary for website functionality
• Analytics cookies: used by third-party services to understand site usage
• Preference cookies: remember your settings (e.g., language)

You can manage or disable cookies through your browser settings. Disabling cookies may affect some features of the site, but you will still be able to access all content.

Third-Party Services

We use trusted third-party services to help us run and improve our website:

• Google Analytics: collects anonymous usage data to measure traffic and user behaviour. Google’s privacy practices are governed by its own Privacy Policy.
• Advertising networks: we may display ads through services like Google AdSense. These services may use cookies to serve relevant advertisements based on your browsing activity across other sites. We do not control these cookies or their use.

We do not share personal data with advertisers. All third-party services are selected based on their compliance with UK GDPR and data protection standards.

Data Security

We implement appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. This includes secure server infrastructure and regular system updates. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to protect your data to the best of our ability.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• The right to be informed about how your data is used
• The right of access to your personal data
• The right to rectification of inaccurate data
• The right to erasure (right to be forgotten)
• The right to restrict processing
• The right to data portability
• The right to object to processing

Since we do not store personal data in databases, most of these rights are not applicable in practice. However, if you believe we hold any data about you through contact forms or logs, please contact us to request its deletion or review.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy periodically.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Evelina Hartwell
1026 North Park Street, Halifax, NS B3K 1E5, Canada
Email: [email protected]